Floors Direct 5 star reviews

Floors Direct Reviews

At Floors Direct reviews are extremely important. When we read our customer reviews, we know we are doing something right. Customer service and satisfaction are always a top priority at Floors Direct LLC. We currently maintain 5-star ratings on Google, Facebook, Houzz, Angie’s List, and Home Advisor. Our BBB rating is also A+. As a consumer, it is wise to read reviews on potential flooring companies you are considering. You are welcome to read some of our wonderful customer testimonials below.

Click the link to leave us a review or to read all of the Floors Direct Reviews on Google

Floors Direct Facebook Reviews

“The transition of my home is phenomenol. New flooring and new carpet were installed and I am absolutely thrilled. Pete was wonderful through the entire selection and scheduling process. The crew were absolutely amazing with the rip out of the old and the install of the new. The carpet is so much better than I imagined. And the new flooring — John’s craftmanship and attention to every detail blew my mind. Thank you Floors Direct, LLC!!!!! March 30, 2018″
Anne Reilly Parsons

“Hiring Floors Direct was the absolute best decision I have ever made.

Exceptional team of people! Every single person I interacted with during the project was experienced and professional. John, Alex and Steven were respectful of my home during carpet removal and floor installation. They kept the working area isolated and clean to minimize inevitable havoc that home repairs wreak on family’s day to day existence. I am very pleased with the quality of the final product.

Peter’s communication style is excellent. He was transparent and consistent throughout the entire process: materials selection, price negotiation, scheduling, etc. It’s too bad I have ran out of floors, otherwise, I would have hired them again. 

Mayya Umanskaya

Floors Direct Houzz Reviews

“After interviewing several flooring companies we selected Pete and Floors Direct to do the flooring work in our home. They were a courteous, honest, punctual and highly skilled group of professionals. They sanded and refinished our tired downstairs hardwoods and removed the dated wall to wall carpet and installed beautiful hardwoods throughout the second floor. We are very pleased with how our floors look and appreciated working with Pete and Floors Direct. I highly recommend them.”
Natasha Reisner
“Pete is super efficient. Came on time with samples, took measurements and gave quote. We then set a date and Steve and John were on time with the install. Did a fabulous job and left my house clean. I love the flooring. Highly recommend”
Karen Knight

Floors Direct Angie’s List Reviews

“Floors Direct is a highly professional company and they were honest, courteous, punctual, and responsive to any and all questions. They offer a small business and provide an individualized approach to their work. We love how our floors look and are so happy to have had Floors Direct do the work.”


“From beginning to end Floors Direct did an amazing job. From the lovely woman who took my message and forwarded it to the sales department right to the day that the floor was installed it was an exceptional experience. I was in a time crunch to move from one condo to another. Originally I had contacted some other contractors who could not do the work by the date required. They simply could not get the flooring in time. Not only was Floors Direct able to accommodate my timing needs the floor they provided was beautiful and better quality than other floors I had initially looked at. After the installation I felt that the floor was even more beautiful then the samples that was shown to me and that I chose. The man who installed the floor just did a terrific job at laying the boards so that I got the exact look I wanted. I highly recommend Floors Direct for any of your flooring needs.”


“Excellent. This company knew their business and Pete Kelly got the job done with no muss and no fuss. They demolished the tile floor on a Thursday (they isolated the foyer from all adjoining rooms with plastic, they covered the stairs and upstairs with plastic as well and did everything possible to isolate tile and grout dust and cleaned up the mess leaving a clean sub floor- and brought the hardwood to the house to acclimate it before installation) and installed the hardwood floor on Monday. They sent the finisher over to install the t molding and finish the transition work with the stair runner and the adjoining living room carpet. The work done by all of these tradesmen was first class. I would certainly use them again for either carpet or hardwood.”


Floors Direct Home Advisor Reviews

“The Floors Direct team is fantastic. Customer service is my pet peeve and Pete and Jennifer helped us through the entire process top to bottom. We always felt like a priority even though I am sure they had many other jobs going on . Pete was extremely helpful and knowledgeable which helped making a difficult decision a little easier. The full experience with Floors Direct was easy, fair, and positive.”

Stephen J.

“They were very professional and at the same time friendly. We are very happy with the finished product. They matched our old wood flooring. Pete and John were wonderful to work with”

Mary E.

“Pete was wonderful. Very patient, helpful, and knowledgeable. The work was done in a timely manner and it looks beautiful. A very easy and seamless process! Thank you Pete!”

Julie C.

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